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May 29, 2024
May 28, 2024
We had locked in 5 sites at time of reservation, but when we checked in, 3 of the 5 sites had been changed. Our group was no longer arranged in a row, but broken up which ended up annoying the neighbors who were in the middle of the group.
May 28, 2024
We loved our stay! The campsite was fun, clean, staff were helpful and friendly. Love all the amenities!
May 28, 2024
KOA Santa Cruz is amazing! The staff are all friendly, helpful, and sincere in their desire for their campers to have a great time, whether in a tent, RV, or cabin. Memorial Day weekend was filled with fun activities for kids, and we had a great time.
May 27, 2024
May 25, 2024
Had the pleasure of staying in a 2 bedroom camping cabin. Enjoyed it, only complaint was the thickness of the bed. My husband and I aren’t large people but the bed was sinking in terribly, we could feel the bed frame underneath. The pool was extremely warm and well taken care of and the grounds were quiet and clean. Overall wonderful place to stay, but we might upgrade to a glamping cabin next.
May 22, 2024
May 22, 2024
May 21, 2024
Staff was great, very friendly and welcoming. The glamping cabins were great the beds are comfy. The pool and hot tub were very nice. My only complaint would be that the bathroom and shower need to be cleaned more often. I had to request them to be cleaned
May 21, 2024
Great staff! The entire place was very clean. Most of the washers were out-of-order.
May 20, 2024
May 16, 2024
Staff was very friendly, camp sites and full KOA was very clean including the restrooms and showers
May 16, 2024
We had a group of friends that meet every yr in Santa Cruz, due to outrageous hotel prices,we changed plans and we luckily were able to secure 3 cabins at KOA. This was my 1st time at a KOA and I was impressed w/ the friendly staff, the well kept campground overall and even the bathroom/shower facilities were well maintained. I will definitely be booking there again, as well as other KOA sites.
May 15, 2024
I loved all the kid friendly activities. The only thing was there were issues with not having a picnic table for each site or which table belongs to each site. Perhaps labeling the tables so it clearly identifies which table belongs to which kamping kabin.
May 15, 2024
Everyone at this Santa Cruz KOA is outstanding! Friendly smiles came at check-in and greetings came from everyone working on the property. The campground is fun and the other guests staying are cool too. The property is well kept, jacuzzi was great, and the glamping cabins are wonderful - super comfortable beds, well appointed, and the firepits at each one are great to enjoy. Love this place!
May 14, 2024
Always a great time!
May 14, 2024
Spent time with extended family for our annual traditional stay at KOA, Monterey. We were bummed that the jumpy balloon was not available. That is the star attraction for our kids. But, we ended up enjoying the rest of our stay.
May 14, 2024
Love this place! They were performing a lot of construction the week we stayed, which made it a little less relaxing than normal, but the staff is always friendly, welcoming and the campground is so clean.
May 13, 2024
Its our third time there and the kids have so much fun. The unique events like the foam party and bike friendly site made it a hit for everyone! We made some new friends and met some old ones that we didn't even know were going to be there!
May 13, 2024
Everything was pretty good except our grill didn't work.
May 13, 2024
We had a wonderful time. Thanks for all of your updates and planned activities, etc. We will absolutely be back. Thank you!!!
May 13, 2024
We had a wonderful time. My only disappointment was not being able to enjoy the hot tub because some parents had their children floating in floating devices and children jumping in the hot tub like a swimming pool. But the rest was great
May 10, 2024
May 10, 2024
May 09, 2024
May 09, 2024
Hello. The stay had some pitfalls with the neighbors right next to us with a pit bull and quite a group of them while no other cabins were full around us, we could have been not so close. The door jam kept causing the door to be stuck. Also wondering about billing and does deposit funds get returned? I'm unaware if it happened
May 08, 2024
Cabin # 82 had several issues within the cabin. toilet leaking onto the floor, blinds encased within the glass door were broke so they were constantly closed one of our pleasures is to see the outdoors view this was very disappointing. The cabin slept 6 but did not have enough forks or plates for 6 there were only 3 forks and we had 4 people. No extra garbage can bags we had to request. More etc.
May 08, 2024
The camping cabin was perfect. Highly recommend site 14. The resort was clean, bathrooms were tidy, and staff was friendly. We will be coming back 100%.
May 06, 2024
Our cabin 212 smelled like mold, and the cabinet under the sink looked like some water leaks in the past and caused the mold grow from the wood. I think this is a health hazard issue and the cabin should not be rented until it's fixed. Most the the bowls in our cabin were dirty and needed to be rewashed.
May 06, 2024
We love the activities and amenities this site has to offer. The workers are very friendly and helpful!
May 06, 2024
Worst stay ever. Jump pillow broken, bikes were all rented out, my 11 year old bored out of her mind. Cabin 140 the left side is the actual bathroom trail but the right side is apparently the short cut for the boys bathroom so we had people tromping by all night on both sides walking right thru by the picnic table during dinner. Bummer trip used to be a member and live in Aptos
May 04, 2024
Apr 30, 2024
Usually my family and I stay in our RV. However, since this was a short trip for my birthday (Friday night to Sunday morning), we booked a deluxe cabin. Upon arrival, the cabin floor was not swept and their was hair on the bunk beds. The two lights in the master bedroom are mounted so low close to the bed in which I hit my head twice on these when getting up at night. The blinds are missing piece.
Apr 30, 2024
The communication was amazing. The amenities were super clean and everything was in working order. Enough linens we never had to swap or request more, trash was picked up daily, the KOA staff were incredibly friendly and clearly loved their jobs. The location was prime! We will definitely be back - appreciated all the planned activities available!!
Apr 30, 2024
We had a great family vacation using cabins and RV spots! It was great fun for the kids with many activities during the day! We will definitely be back!
Apr 30, 2024
We had a blast! But the queen bed in our cabin was super squeaky and loud which affected our sleep. It seems the bed frame should be replaced. I would also recommend having a good sound system in pool area with some good resort type music.
Apr 29, 2024
Apr 25, 2024
Cabin and the facility were fine.I didn't like the late check in at 4pm and can't even use the facility until actual check in. In addition to that, they had a problem with water & we couldn't check in until we went to follow up around "7pm". We were told we will get a text message when our room is ready but never heard. Our room is without water! I was not happy about that. Plus website lack info
Apr 24, 2024
Apr 21, 2024
Apr 21, 2024
Very nice, organized KOA! Beautiful location by the beach. Staff was very friendly and helpful!
Apr 19, 2024
Came for two nights. First time in a lodge. We loved the one they picked for us for spending time outaide. The lodge itself was needed a lot of fixing. The sofa was stained and the material was cracked. The blinds in the bedroom were broke. The fan and lights in bedroom didn’t work. The floor was very dirty with rocks and sand. We would definitely come back and use the Rv spots only.
Apr 18, 2024
Apr 17, 2024
Nice
Apr 15, 2024
Apr 14, 2024
The grounds and accommodations are super clean and activities are super fun. The best part of this campground is the staff, hands down. Our son had a medical emergency our second night. We called the front for help since we didn’t know where to go. The staff called first responders, led them to us, and stayed to help in any way they could. The staff really came through for our family!
Apr 14, 2024
Been coming here for years, even since I was a kid. I love taking my kids here because they really enjoy it and of course the proximity to the ocean. Unfortunately there always seems to be something broken or not in service. This time the huge bouncy pad at the park was completely flat and out of service. Also, the bed inside our cabin was extremely loud each time I got in or out of it.
Apr 14, 2024
It was wonderful! Everything was perfect. Very spacious cabins, very dog friendly!
Apr 13, 2024
Apr 13, 2024
May 29, 2024
Excellent customer service and communication, lots of fun activities for the kids, 1 mile walk to beach, safe and clean, beautiful pool. We'll be back!
- Jen Morlan on Google
May 28, 2024
This place is by far one of the best family campsites. They never disappoint.
- Lenny Betancourt on Google
May 24, 2024
One of the best KOA staffs on the West Coast and we have visited a lot of them! The experience was great and all the amenities made this camping trip easy and comfortable. This location is perfect for mixing camping and beach days. Can't wait to go back
- Chad Dutcher on Google