Campground Reviews

Mar 14, 2024
Awesome cabin, clean, comfy. Will definitely be staying there again soon
Mar 13, 2024
Mar 11, 2024
Mar 11, 2024
Great cabin and great experience!!
Mar 08, 2024
Feb 26, 2024
Feb 26, 2024
Clean facilities, easy walk to the hot springs and downtown.
Feb 20, 2024
Great place in town and back-in sites right on the river! Very clean bathrooms and new concrete rv pads.
Feb 19, 2024
Feb 19, 2024
Very clean, friendly hosts, had an amazing time! Thank you
Feb 19, 2024
The ladies at the front desk were very helpful and because it is in the middle of the winter expectations need to be adjusted accordingly. My only complaint is that this is the FIRST KOA to charge for dogs. To me that is nothing more than a money grab as I get the why motels and hotels charge more but a KOA come-on. Sorry but this policy has lost us as a future customer.
Feb 17, 2024
Feb 16, 2024
We screwed up our reservation and made it for a different day. Our mistake. When we arrived they fixed it without an extra charge. Thank you for the great service.
Feb 12, 2024
Fabulous RV Park and exceptionally clean bathrooms. Conveniently located near hot pools and restaurants and shopping. Can't wait to go back!
Feb 03, 2024
First time at this great location and facility. Lots of space and right next to the river. You can even have a wood burning fire in the nice supplied fire pits - unlike at the Palm Springs/Joshua Tree where wood fires are PROHIBITED! Great town with some nice restaurants and hot springs. The only downside is the noise from the adjacent HWY 30 and train tracks, but still worth the stay.
Dec 18, 2023
Very nice and clean facility with great location.
Dec 04, 2023
We had such a perfect little weekend in the cutest little cabin. Will be returning!!
Nov 07, 2023
I stayed in a Comfort Cabin for two nights and a RV site for one night; both are great! The cabins are cozy and warm, very relaxing. The RV site was next to the river and very peaceful in a whole other way. I have stayed at this KOA three times this year! I return again and again. Thank you!
Nov 06, 2023
Well being the last trip for the year and the KOA being the only one open I had to try it, let me tell you I have 0 regrets and have found our new favorite camp ground. definitely planning more trips at this location. Well worth every penny.
Nov 05, 2023
Great location and very nice staff.
Nov 04, 2023
Looks great
Nov 01, 2023
The customer service was rude for no reason.
Oct 29, 2023
Nice and quiet
Oct 29, 2023
Great professional and courteous service and help… Our first time using KOA, and now we are a member. Canda was very gracious and kind. Thanks for helping us start to learn the system..
Oct 27, 2023
Oct 26, 2023
We had a wonderful stay with a great site right alongside the Portneuf River. Caitlyn in the Office provided outstanding support, even before we arrived, and throughout our stay. We highly recommend the West Campground in Lava Hot Springs. Great location right in town.
Oct 24, 2023
Excellent accommodations Helpful and pleasant staff Clean
Oct 23, 2023
Almost perfect aside from the lack of a curtain in the shower. That would have kept my shoes dry.
Oct 23, 2023
Oct 23, 2023
We have stayed here twice and we enjoyed it both times.
Oct 23, 2023
We came out for the weekend in our new trailer just to rest things out. It was a great time. Very helpful office staff and everything was clean and well taken care of.
Oct 19, 2023
We stayed in a cabin with a bathroom. They say it sleeps 4, they need to correct that. It sleeps 2.5 people. The couch is not suitable for anyone to sleep on. Plus no bedding! I will not book that cabin again.
Oct 19, 2023
This site fails to manage guests with pets. Our small dog, on a leash, was attacked by another, very aggressive small dog, that was loose at a neighbors camp site. While trying to keep the other dog away I was bitten on my hand. In a properly managed site, that would never happen.

CAMPGROUND RESPONSE / COMMENTS:

All dogs are required to be on leashes. Situations like this are not tolerated. We are looking into this and will be following up on the incident. Please file a report with the office.
Oct 15, 2023
Our stay was very relaxing. We liked we could walk to everything we wanted to do and to eat. The bed was comfortable.
Oct 15, 2023
Great place! So close to be able to walk into your quaint little town and walk around. Very clean camp sites. Staff was very friendly!! We hope to come and stay again!
Oct 13, 2023
Pull through for larger units quite good. Service was very good. Washrooms clean. Within walking distance of state mineral pools. We would stay again.
Oct 11, 2023
Overall very good with a great location where you can walk right into town and access restaurants, shops, grocery store and even an auto repair shop. Only reason for 4 stars is the tight space with our slide barely clearing the pedestal.
Oct 10, 2023
Perfect for a one nignt stays. Gorgeous campground, nice showers. Lovely little town, and such cool hotsprings.
Oct 09, 2023
Paid for premium Wi-Fi and the Wi-Fi was down the total time we were there.
Oct 09, 2023
E come every year, at least once!! It is my family's favorite KOA!
Oct 04, 2023
I would have rated a 5 but the WIFI was down the whole time there. This is a beautiful campground and a great staff. The showers and restrooms are some of the best around. Even with the WIFI issue I will stay again.
Oct 03, 2023
Relaxing.
Oct 02, 2023
Clean and organized Koa. Staff is friendly and helpful! Little store has everything you need and the grocery store next door makes it a great location. Enjoyed spot #70 with the patio and firebowl. The bathrooms were clean. We paid for premium WiFi, but it never seemed to work for us so that was a bummer, but not a biggie! The trains all night long makes for a very noisy night and the rooftop eek!
Oct 02, 2023
It was a very nice spot by the river only problem was the train went by about 3:00am blowing its horn not only then but again about 6:00am.
Oct 01, 2023
Very quiet and convenient for our needs. KOA staff were exceptional and professional!
Sep 29, 2023
Lovely campground with shade trees, streams and rivers. Bathroom shower was a little awkward with no real space to put your change of clothes and keep it dry, and the constant train horns from the nearby crossing made solid sleep difficult. Walking distance to all town stores and most importantly the hot springs are just a short stroll away.
Sep 29, 2023
Noisy construction across river.
Sep 29, 2023
We enjoyed two nights, the site was exceptionally easy and beautiful. Listed to the river and enjoyed being right in town.
Sep 28, 2023
Top notch. Beautiful campground, clean and quiet. Friendly staff. No place I'd rather be. Michael Thompson.
Sep 28, 2023
Great cabins, friendly staff!!