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Campground Reviews

May 30, 2024
It was awesome! We had two kids and they enjoyed it very much :) showers and bathrooms are clean and there’s a lot of space for walking and looking at the night sky and night hawks!
May 30, 2024
WiFi was terrible, but the location was pretty central to surrounding attractions
May 28, 2024
May 28, 2024
Friendly staff, clean sites, and the recreation center was fun. The biggest disappointment with the entire stay was the pool being closed for the duration of our staff. It said online it would be open 15 May but was still closed over Memorial Day weekend.
May 28, 2024
Large park, large even pads. We didn't use the pool but it looked nice enough. Great stay if your in the area
May 28, 2024
We have only stayed at 2 KOAs. We had just come from the KOA in Alamosa - which was exceptional and 10/10 on everything . Carlsbad was adequate and met the needs for an rv stay- it just lacked the hospitality we experienced in the KOA days before. Restrooms not nearly as clean or well kept, staff/communication not there, sites not as well maintained, food service down, etc. nothing to call us back
May 28, 2024
May 27, 2024
Just an overnight. Sites are very dated, and the cable TV signal did not work at all. The site was very level, which was nice.
May 26, 2024
The staff were pleasant and helpful but the facilities were not good. During our stay the pool was not working on a holiday weekend. Upon our arrival we were not told that the showers in main bath facility had no hot water. Campers had to compete for the 2 hot showers in the alternative building. Overall, the facilities were not clean and in bad condition. Would not recommend this other campers.
May 25, 2024
May 24, 2024
We didn't like the hours 9to5 we couldn't ask any questions or concerns. We would have liked to stay where they had showers in the cabins, but we couldn't stay two days.
May 23, 2024
Always enjoy our stays at Carlsbad.
May 23, 2024
Michelle and James were great and staff wass bery friendly. The camp ground was clean and well kept. Although the pool was not season, it needed to be more presentable, great stay!
May 22, 2024
Quiet, clean, lots of games to keep kids busy.
May 21, 2024
The quality of the staff at this location is second to NONE. They are fabulous, attentive and make sure all is well for all their campers. They went above and beyond in our behalf to help with an air conditioner issue and acted immediately to remedy the situation. Thank you so much for such an excellent staff! The only down side of our stay was the pool was inoperable.
May 21, 2024
Nice facility. Women's hot water in the shower didn't work. Easy after hour check in. The only thing is this park is not really in Carlsbad New Mexico. It's about 30 minutes outside of the City in the opposite direction of the Caverns.
May 20, 2024
No pool in 100 degree weather. Water had layer of oil in it and curdled coffee creamer both dry and carton types.
May 20, 2024
May 20, 2024
It’s our second visit and usually stay only one night. Staff very accommodating and friendly. They do have propane and a nice store.
May 19, 2024
No hot water one night and it was barely considered warm when it was "fixed". No real usable counter space around bathroom sinks and the touch free faucets practically had to be touched to work and only stayed on for 1-2 seconds, making it hard for brushing teeth/washing. Some showers missing curtains letting personal items to get wet and no shelf in shower, items had to be placed on ground.
May 18, 2024
If you want to camp near the Caverns this is the place! Enjoyed biking on the trails to the lake from the campground. The outdoor games were fun - corn hole, giant chess and checkers!
May 18, 2024
the web site is out of date, no barbecue, no pool, a disappointment, still payed full price, no discount for lack of services, charge for coffee, store hours are 9 - 5,
May 17, 2024
Excellent campground! Quiet, restful, friendly staff, working equipment. Front desk has info about goings on at Carlsbad Caverns, nice little store too!
May 17, 2024
98 degrees outside and the pool was closed, was not notified of this when we booked our stay or at anytime after that until we checked in. Don’t expect a hot shower either.
May 17, 2024
Friendly check-in Level pull-thru. Water, electric, & sewer worked fine Laundry room was clean, washer & dryer seemed new & functioned well. No picnic table, or shade/windbreak
May 17, 2024
The worker there were very nice and pleasant. The grounds where not taken care of grass was dead the camping sit gravel was not level you got the whit gravel Dust all your shoes or travel trailer wherever you stepped in your car.. showers bathroom had no hot water. The pool was dirty nasty looking unable to use.. Heritage bathroom showers and pool, but no one can be used for the bathroom..
May 16, 2024
May 15, 2024
Great campground, friendly staff and a ton of activities. Highly recommend.
May 15, 2024
Very clean, well kept KOA - game room was a blast!
May 15, 2024
Everything went fine
May 15, 2024
Stayed a week, the hosts were great, friendly and helpful. Grounds kept clean and maintained. Bust place for sure. It is a bit outside of town but a ways off the highway so not noisy. I'd stay again!
May 15, 2024
Needed some updating but overall a nice camping area.
May 15, 2024
Out of town by about 15 miles. Nice, quiet and away from the highway.
May 14, 2024
enjoyed our stay here. Nice, clean, and quiet.
May 14, 2024
Enjoyed our stay Peaceful with great staff
May 13, 2024
Great layout. Large, level, gravel pull-thru sites big enough for our 40' motorhome & F150 truck. Staff was very friendly & helpful. There are a lot of amenities & easy driving distance local attractions.
May 13, 2024
Mainly laundry facility, poor maintenance of washers and dryers, 4 out of 9 not working 3rd dryer we tried actually worked, Bathroom sink in womens wasn't draining, 1 faucet in mens was working. Otherwise showers, dog park, grounds and location were great.
May 13, 2024
We were comfortable there but our concerns were with the unkept pet play area.
May 13, 2024
I have stayed there the last 3 years. The kitchen is always closed. The pool is always closed and you charge double in your store for what you can pay for it in town.
May 13, 2024
May 12, 2024
Staff very friendly and helpful. Pool not open
May 12, 2024
Our stay was good. The staff was awesome and the campground well-maintained. The pool was closed and quite small. Good location from which to see the caverns and Roswell.
May 11, 2024
The buddy campsite we had was fun because it shared a common patio with our friends. It had a Bbq grill, wrought iron table and hanging swing for two. The only concern we had was using the water. We had a filter but when adding cream to our coffee, it curdled. It was not the cream. It was fine when we used bottled water. We did not use it for drinking or cooking after that incident.
May 11, 2024
look somewhere else
May 11, 2024
The park was very clean very well laid out. Everybody was extr extremely nice. We enjoyed our stay.
May 10, 2024
Safe place for a single woman traveling across country with a van load of stuff.
May 10, 2024
Both our stays have been wonderful. The first time, due to the winds, our tent stakes broke and they kindly upgraded us to a cabin. This time around everything was clean, staff was friendly and super helpful!! Our cabin was so roomy! (One queen + 2 bunks). We'll definitely stay again if we're in the area. I love waking up to nature and the kids have a nice time with the activities available!
May 10, 2024
Campground was okay. Liked that the flyer had a list of places to see and go to. We really enjoyed exploring the Caverns
May 10, 2024
The rv park is very nice with lots of amenities. The only complaint I have is that if you are coming from the caverns, there is not a sign. The road you take to get to the park is a gravel road, and it doesn't look like a KOA would be there
May 09, 2024
Great campsite for our tent. We really appreciated the covering and storage area within the site. Wonderful recreation room, too. Bathrooms were always clean. Thanks for a great stay.